This Privacy Policy governs the manner in which Iconix Systems and Solutions Sdn Bhd ("TiGrESS", "we", "our" or "us") collects, uses, maintains and discloses information collected from users (each, a "User") of the TiGrESS portal ("Portal"), website ("Site"), features and applications ("Application"), and related services ("Services").This privacy policy applies to the Portal and all products and services offered by TiGrESS.
We will only collect and use your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA"), the applicable regulations, guidelines, standards, and orders made under the PDPA and any statutory amendments or re-enactments thereof, the terms of this Privacy Policy and the privacy terms contained in your agreement(s) with TiGrESS, if any.
Your Privacy Rights
Information TiGrESS collects about you is used to connect job seekers with employers and vice versa, and to provide other services to you. This policy describes the types of information collected from you, how and why your information is collected and used, any disclosures that we may make of your information, and your choices with respect to your personal information.
Application of Policy
This policy applies to information we collect on the Portal, Site, Application, and other related Services owned or controlled by TiGrESS or its strategic partners.
TiGrESS is not responsible for the data use practices of ad networks, other parties with whom we work with to provide you personalized services, or those who access your information on TiGrESS.
Types of Personal Information We Collect from You
In order for us to provide our products and services to you, we will need to collect and process personal data about you.
Personal data means any information in our possession that relates directly or indirectly to an individual to the extent that the individual can be identified from that and from other information in our possession, which for the purpose of this Privacy Policy, includes:
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information that you provide to us, such as your name, the name of your institution, business or mailing address, telephone number, NRIC number, date of birth, email address, your CV, and your employment details such as your EPF and SOCSO number, information obtained from our correspondences with you, e.g. if you submit a request, file a complaint with us, or when you contact our support team;
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information collected by technology such as your electronic/mobile communications with TiGrESS, information relating to your use of the Portal, the Site, including information such as your web browser type, Internet Protocol (IP) address, domains, user profiles, cookies, device ID;
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information collected from third parties or other permissible or authorized sources, such as where you have given your consent to third parties (e.g. previous employers, recruitment or referrals, credit reporting agencies) or from authorized third parties' websites (e.g. public or permitted directories or job recruitment websites) to disclose to us information relating to you.
Collection of Data/ Information
All personal information provided by you, are of voluntary basis. You may also share with TiGrESS other non-personal information about you, which includes videos, demographic information. TiGrESS may also acquire other information, that you may share from third parties to further personalize and enhance your experience with TiGrESS.
Use of Your Personal Data
The personal data that we collect from you may be used for some or all of the following purposes:
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to register and process your TiGrESS account with us;
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to provide you with access to the Portal, Site, or such other relevant sites of TiGrESS or its strategic partners, for the purpose of providing our products and services;
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to operate and enhance TiGrESS and also sites of our strategic partners where applicable;
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for communication purposes, such as customer service or providing information about the activities, products, services, events and programmes that may be organized, managed, facilitated, provided, sponsored and/or participated by TiGrESS;
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for customizing the Services;
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to improve the Site;
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to facilitate payments;
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to conduct research, study, assessment, survey and/or prepare reports/statistics for the purpose of TiGrESS' business activities;
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to provide you with support and to handle your requests and complaints;
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to conduct credit reference checks and to establish your creditworthiness;
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to carry out due diligence or other monitoring or screening activities (including background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that may have been put in place by us;
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to communicate with you and to maintain and improve our business relationship;
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to contact you about TiGrESS updates, conduct surveys pertaining to the activities of the Portal, or to provide informational and service-related communications, including important security updates;
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for internal administrative purposes and updating purposes, including auditing, data analysis, record keeping, contact lists, risk management and security purposes;
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for our storage, hosting back-up (whether for disaster recovery or otherwise) of your personal data, whether within or outside Malaysia;
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to comply with any legal or regulatory requirements applicable to TiGrESS, and to make disclosure under the requirements of any law, regulation, direction, court order, by-law, guideline, circular or code applicable to TiGrESS; and/or
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for other purposes required to operate, maintain and better manage our business relationship with you.
(collectively referred to as “Purposes”).
Information you share in public areas of TiGrESS may be accessed, used, and stored by others including those within the institutions of higher learning, which are users of TiGrESS. We strive to our level best to provide a safe, secure environment by attempting to limit access to our database to legitimate users.
How Personal Data is Shared
We do not share any of your personal data, without your consent, to any third parties that we have not legally contracted with as our strategic partners, except to:
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our group of companies (including TiGrESS’ direct and indirect shareholders, the subsidiaries, related and/or associated companies of TiGrESS, and the subsidiaries, related and/or associated companies of TiGrESS' direct and indirect shareholders);
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our professional advisers, vendors, suppliers, agents, contractors, service providers, business partners, customers, insurance companies, banks, financial institutions;
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successors-in-title to us;
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any governmental agencies, regulatory authorities and/or statutory bodies;
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parties involved in any corporate exercise (e.g. proposed or actual mergers and/or acquisitions, joint venture, funding exercise, asset sale or for any other matter of such nature which relates to TiGrESS),
whether within or outside Malaysia, and where necessary, to any party who undertakes to keep your personal data confidential in carrying out any of the Purposes mentioned above or to persons to whom we are compelled or required under the law to make such disclosure to.
Your Rights To Access And Correct Your Personal Data
You have the right under the PDPA to:
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request for access to,
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request for a copy of; and/or
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request to update or correct,
your personal data held by us. You also have the right at any time to request us to limit the processing and use of your personal data, subject to our rights to rely on any statutory exemptions and/or exceptions to collect, use and disclose your personal data.
By providing your personal data to us, you confirm that all personal data provided by you is accurate, complete, and that none of it is misleading or out of date. You will promptly update us in the event of any change to your personal data.
To the extent that you are a corporate entity/ organisation and where you have provided (or will provide) personal data about your directors, shareholders, employees, representatives, agents and/or any other related individuals, you confirm that you have explained (or will explain) to them that their personal data will be provided to, and processed by, us and you represent and warrant that you have obtained their consent to the processing (including disclosure and transfer) of their personal data in accordance with this Privacy Policy.
Exercising Choices Over The Use Of Your Personal Data
Subject always to our contractual rights and obligations under the relevant laws and regulations, you may exercise your choice in respect of the use or the extent of use of your personal data. Should you wish to do so, kindly contact us at the contact details provided at the end of this Privacy Policy.
What If Personal Data Provided By You Is Incomplete?
Where indicated (e.g. in our relevant application forms for your TiGrESS), it is obligatory for you to provide certain personal data to us to enable us to provide you with our Services. Should you decline to provide such obligatory personal data, we may not be able to effectively provide you with the Services or to process your personal data for any of the Purposes, if at all.
How Information is Stored
We store your information to make your interaction with TiGrESS more efficient, practical, and relevant. When you delete your personal information, we will retain logs and non-personal information about you along with an archival copy of your information, which is not accessible by you or third parties on the Internet. If your personal information was previously accessed by others using TiGrESS, we are unable to delete the information from their systems. TiGrESS uses cookies, which are collected by web servers to enable them to recognise your future visits. You may turn off cookies. However, this will adversely affect your use of TiGrESS.
Changes to this Privacy Policy
TiGrESS has the discretion to update this Privacy Policy at any time. When we do, we will notify you by posting a notification on the main page of our Portal, send you an email, or by any other appropriate means. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. If we amend this Privacy Policy, your continued use of the Portal or our services after notification of the revised Privacy Policy constitutes your acceptance of the amendments.
In accordance with Section 7(3) of the PDPA, this Privacy Policy is issued in both English and Bahasa Malaysia. In the event of any inconsistencies or discrepancies between the English version and the Bahasa Malaysia version, the English version shall prevail.
Your Acceptance of These Terms
By using this Portal, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Portal.
Contacting Us About Your Privacy
If you have any questions about this Privacy Policy, the practices of the Portal or this Site, any Services of TiGrESS, or your dealings with TiGrESS, including any comments or feedback, data access or correction or such other requests in respect of your personal data, please contact us at:
TiGrESS Team
A-3-2, Northpoint Offices, Midvalley City
59200, Kuala Lumpur
+60 3 2714 3568
Last updated: [19-12-2017]